House of Travel complaints number & email.

How to make a Complaint to House of Travel

To complain to House of Travel, contact their complaints line on 0800 713 715(Head Office). They can also be contacted by mail and online contact form if required. House of Travel also provides details of independent bodies to contact if you are unable to resolve your complaint directly with the company.

House of Travel complaint contacts like Phone, email and support form

Complaint via Phone number: 0800 713 715

The Complaint via Email:

Complaint via Support Form: House of Travel Support Form

House of Travel complaint website:  www.houseoftravel.co.nz

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Corporate Head Office Address

5/51 Shortland Street, Auckland CBD, Auckland 1010

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About House of Travel

Founded by Chris Paulsen, who remains the Executive Chairman of House of Travel today, the first House of Travel store was established in Timaru in 1987. Each store is run on a joint ownership model – half-owned by a local owner operator, and half-owned by House of Travel Holdings. Local store owners use their regional knowledge and entrepreneurial skill and are supported by House of Travel Holdings (based in Auckland and Christchurch) in areas such as IT, product, marketing and HR.

By 1990, House of Travel had opened 20 stores across the North and South Islands. In 1998, there were 50 House of Travel stores in New Zealand. In 2001, House of Travel identified the growing market segment of corporate travel, resulting in a number of existing locations being rebranded as Orbit Travel to focus almost exclusively on business travel. Orbit is now the largest corporate travel company in New Zealand.

Payment Option

• Q Card
• Q MasterCard
• Gem Visa
• Gem Credit Line
• LayBuy
• ASB True Rewards
• Farmlands

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Use below complaint form to discuss problems you have had with House of Travel, or how they have handled your complaints. Initial complaints should be directed to House of Travel directly. You can find complaint contact details for House of Travel above.

House of Travel Customer Reviews